1. Introduction
Welcome to Wavex Solution (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your use of our website and services. By engaging with us or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.
2. Services
We offer design and related services as detailed in the proposal or agreement provided to you. Our services may include, but are not limited to, graphic design, web design, branding, and marketing materials.
3. Client Responsibilities
You agree to:
- Provide Accurate Information: Supply accurate and complete information necessary for us to perform the services.
- Cooperate: Work with us in a timely manner and provide feedback and approvals as requested.
- Respect Deadlines: Adhere to agreed-upon deadlines for providing necessary information and approvals.
- Payment: Ensure timely payment of invoices as outlined in our payment terms.
4. Payment Terms
- Fees: Fees for our services are outlined in the proposal or agreement. Any additional work not covered by the initial agreement will be billed separately.
- Invoices: We will issue invoices upon completion of milestones or at regular intervals as specified. Payment is due within the same day of the invoice date unless otherwise agreed.
- Late Payments: A late fee of 2% per month may be applied to overdue invoices. We reserve the right to suspend services until outstanding payments are received.
5. Intellectual Property
- Ownership: Upon full payment, you will own the final design deliverables. We retain the right to use project materials in our portfolio and for marketing purposes unless otherwise agreed.
- Licensing: We grant you a non-exclusive, non-transferable license to use the deliverables for the purposes outlined in the agreement. You may not resell or redistribute the deliverables without our prior written consent.
- Third-Party Materials: Any third-party materials used in the project will be licensed to you or used under fair use provisions. It is your responsibility to ensure compliance with third-party licenses.
6. Confidentiality
Both parties agree to keep any confidential information received during the course of the project confidential and not to disclose it to any third party without prior written consent, except as required by law.
7. Termination
- Termination by Client: You may terminate the agreement with written notice. You will be responsible for payment of all work completed up to the termination date.
- Termination by Us: We may terminate the agreement if you breach these Terms or fail to meet your obligations. We will notify you in writing, and you will be responsible for payment of work completed up to the termination date.
8. Defamation and Irrelevant Chargebacks
Upon completion of a project, Wavex Solution reserves the right to pursue legal action and access client information in the event of an unwarranted or irrelevant chargeback or if there is any disparagement of our brand. Furthermore, we may suspend any ongoing work until these matters are satisfactorily resolved.
9. Revision Policy
Please ensure that all desired features and modifications are finalized prior to the website launch, as changes cannot be accommodated after the launch. We recommend regular professional website maintenance to ensure optimal performance. Once website design plans have been approved, any requests for a full refund will be considered null and void.
10. Prohibition of Inappropriate Content
The posting or transmission of content that is illegal, false, misleading, defamatory, offensive, obscene, or otherwise objectionable is strictly prohibited. By using our services, you agree not to engage in or facilitate such conduct.
11. Disclaimer
The website and its contents are provided “as is,” without express or implied warranties of any kind. Wavex Solution disclaims all implied warranties, including merchantability, fitness for a particular purpose, title, and non-infringement.
12. Limitation of Liability
Our liability for any claim arising out of or related to our services will be limited to the amount paid by you for the specific services giving rise to the claim. We will not be liable for any indirect, incidental, or consequential damages.
13. Dispute Resolution
Any disputes arising from these Terms or our services will be resolved through mediation or arbitration, as agreed upon, within the federal judiciary of the United States of America and Canada. Both parties agree to make a reasonable effort to resolve disputes amicably before proceeding to formal dispute resolution.
14. Amendments
We reserve the right to amend these Terms at any time. We will notify you of any significant changes. Continued use of our services after such changes constitutes acceptance of the revised Terms.
15. Governing Law
These Terms are governed by and construed in accordance with the federal laws of the United States of America and the federal laws of Canada, without regard to their respective conflict of law principles.
16. Contact Information
For any questions or concerns regarding these Terms, please contact us at: support@wavexsolution.com.
